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Booking and cancellation conditions

Your reservation:
A binding reservation is made after receipt of the deposit.
We do not accept payment by credit card, so we ask you to pay the rest amount on the spot in cash.

Arrival and Departure:
The lodge is ready to move in at 3 pm. On the departure day, we ask you to vacate the lodge by 09:30 am.

Minimum stay:
The minimum stay is four nights, in season 2 and 3 six nights. A stay of three nights is only available on request and availability.

Occupancy:
Maximum allocation per lodge: 5-6 persons (0 - 99 years)! The rooms can accommodate a maximum of 1 baby bed.
Baby cots and extra beds can only be booked upon request and prior written confirmation of availability.

Pets:
Pets are not allowed.

Non smoking accomodation:
Our two lodges are non-smoking accomodation.

Cancellation:
Cancellations are only accepted in writing:
–    free cancellation up to 90 days before arrival
–    40 % of the booking: 90- 30 days before arrival
–    70 % of the booking: 30 - 7 days before arrival
–    90 % of the booking: 6 - 0 days before arrival

Travel cancellation insurance:
Late arrivals or early departures will be charged. We recommend a travel cancellation insurance under:
http://hotel.europaeische.at/hai?AGN=10011272

Austrian business conditions apply to the hotel industry:
Es gelten die österr. Geschäftsbedingungen für die Hotellerie!

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Stoaberg Lodge

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